Privacy Policy for SoulSparkCafe.com

Effective Date: 1/1/2025

1. Who We Are

Welcome to Soul Spark Cafe. Our website address is https://soulsparkcafe.com. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, and payment information when you make a purchase or sign up for our services.
  • Account Information: Details such as usernames and passwords for registered accounts.
  • Communication Data: Data from comments, messages, or inquiries submitted through the website.
  • Order Information: Data related to physical and print-on-demand product orders, including size, preferences, and customization details.
  • Browsing Data: IP address, browser type, and browsing behavior through cookies or similar tracking technologies.
  • Marketing Data: Email addresses collected through subscription forms for newsletters and promotional communications.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders, including payment processing and delivery.
  • To manage accounts and provide customer support.
  • To communicate about updates, promotions, and new offerings (with your consent).
  • To improve website functionality, user experience, and security.
  • To comply with legal obligations, including fraud prevention and dispute resolution.

4. Cookies Policy (Expanded)

We use cookies and similar tracking technologies to improve your browsing experience, analyze website performance, and provide personalized content and advertisements.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, enhance functionality, and provide insights into user behavior.

Types of Cookies We Use

  • Strictly Necessary Cookies:
    These cookies are essential for the website to function correctly. They include cookies that allow you to log in, add items to your cart, and complete purchases.
    • Example: Login session cookies, shopping cart cookies.
  • Functional Cookies:
    These cookies enable enhanced website features and functionality, such as remembering your preferences (e.g., language or region settings).
    • Example: Saving your preferences for future visits.
  • Analytics Cookies:
    We use these cookies to collect anonymous data on how visitors interact with our website, such as pages viewed and time spent on the site. This helps us improve our services.
    • Example: Google Analytics cookies.
  • Marketing Cookies:
    These cookies track your browsing activity to deliver relevant advertisements and promotional messages. They may be set by third-party advertisers.
    • Example: Facebook Pixel or Google Ads cookies.

How We Obtain Consent

When you visit our website for the first time, a cookie consent banner appears. By clicking “Accept All Cookies,” you consent to our use of cookies as outlined in this policy. You can customize your cookie preferences or withdraw consent at any time by revisiting the banner or adjusting your browser settings.

Managing and Disabling Cookies

You can control and manage cookies in the following ways:

  • Browser Settings: Adjust your browser to block or delete cookies. Most browsers offer detailed instructions in their Help sections.
  • Cookie Preferences: Use the “Manage Cookies” option on our website to enable or disable specific types of cookies.
  • Opt-Out Mechanisms: For analytics and marketing cookies, you can opt out via third-party tools, such as the Google Ads Settings and the Network Advertising Initiative Opt-Out Page.

Third-Party Cookies

Some cookies on our site are set by third parties, such as embedded videos (YouTube), social media integrations (Facebook, Instagram), or analytics tools (Google Analytics). These third parties have their own cookie policies, which we encourage you to review.

5. Sharing Your Data

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Such as payment processors, shipping companies, and email marketing platforms, solely to perform business functions.
  • Legal Authorities: If required to comply with legal obligations or protect the rights and safety of Soul Spark Cafe and others.
  • Third-Party Integrations: Embedded content like videos or external links may collect data as per their own privacy policies.

6. Data Retention

We retain your data as follows:

  • Order Information: Retained for at least [7 years] for tax and accounting purposes.
  • Comments and Account Data: Retained indefinitely unless you request deletion.

You may request the deletion or modification of your personal data at any time (see Your Rights below).

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate or incomplete information.
  • Erasure: Request the deletion of your data (except where retention is legally required).
  • Portability: Receive your data in a structured, machine-readable format.
  • Opt-Out: Withdraw consent for marketing communications.

To exercise your rights, contact us at [Your Contact Email].

8. Data Security

We implement robust security measures, including encryption, secure servers, and regular monitoring, to protect your data from unauthorized access, alteration, or disclosure.

9. International Data Transfers

If you are accessing our website from outside the United States, please note that your data may be transferred to servers located in the U.S. or other countries with different data protection laws. By using our site, you consent to this transfer.

10. Third-Party Links and Embedded Content

Our website may include links to third-party websites or embedded content (e.g., videos, articles). These websites operate independently and have their own privacy policies. We encourage you to review them.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised "Effective Date."

12. Contact Us

For questions or concerns regarding this Privacy Policy, you can reach us at:

  • Email: SoulSparkCafe@Gmail.com
  • Mailing Address: Upon Request by contacting us at SoulSparkCafe@Gmail.com

Last Updated: 1/16/2025